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Frequently Asked Questions: About the Course
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I would like to register to take the course. Where can I find out more information about registration?
Up to date information on registration, including registration dates and deadlines, can be found in the registration section of our site. In addition, the online registration form will be available during the registration period.
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I did not receive my course login information or am unable to login with the information I was provided. I don't want to get behind - What can I do?
Please contact the FOR-PD Help Desk ASAP. The Help Desk can be reached via email, phone, AOL Instant Messenger, or live chat. For Help Desk hours and contact information, please visit the help desk page.
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Why can't I access the Lesson 1 quiz?
The quizzes are conditional, so each quiz must be taken and passed (80% score) before the next one will become available. The exceptions to this rule are the Course Evaluation and Pre and Post-Course surveys, which do not have a minimum score requirement. For the Lesson 1 quiz, you need to complete the Pre-Course survey before the Lesson 1 quiz can be accessed.
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I took the quiz for Lesson 1, but the Lesson 2 quiz is still not available. What is the problem?
The quizzes are conditional, so each quiz must be taken and passed (80% score) before the next one will become available. In most cases, the problem is that your quiz was not graded. You will need to contact your facilitator so that he/she can force-grade your quiz.
In the future, to ensure that your quiz is properly submitted and graded, please follow the following quiz procedure:
Make sure that you click on the "Save Answer" button after each question and then click on "Finish" at the bottom of the entire quiz. This way each answer is submitted and the entire quiz is submitted. Please also be sure that you wait for the confirmation screen that says "Quiz Submitted" after clicking on Finish; this way the quiz will be properly processed and will be graded. Once the quiz is graded, the next quiz will become available. If you do not see a message stating "Quiz Submitted", your quiz has not been graded and the next quiz will not be available.
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Where are all of the links in the Course Menu? I only see -Course Menu- listed!
After logging into the course, you will see a green arrow on the left hand side. If the green arrow is pointing to the right, the course menu will be shown as a drop-down menu and is condensed. If the green arrow is pointing down, then the entire content of the course menu is shown and you will see a blue sidebar with all the links of the course menu. You can click on the green arrow to change its direction and the format of your course menu.
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I would like to send an email to everyone in my course using the course mail tool in WebCT - do I send it to FOR-PD Project (section#)?
No, sending the email to the FOR-PD Project recipient will send it to our FOR-PD office. If you wish to send the email to everyone in your course, you will need to do the following:
Choose Course Mail from the Course Menu
Click on the "Compose message" button
A new window should come up - click on the "Browse…" button
Another new window should come up with a list of all available recipients for your course
Click on the first recipient to highlight his/her name
Hold down the "Shift" key on your keyboard and click on the last recipient listed
You should now see all recipients' names highlighted
Click on the "Select" button
You should now see all recipients listed in the "Send to" box
Compose your message (don't forget to type in a Subject title) and click on "Send"
Congratulations! You have just sent an email to everyone in your course.
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I have come across some links in the course that are inactive or do not work. What should I do?
A lot of the resources used throughout the course come from outside organizations. If these organizations choose to modify their webpage and/or move content around, it is possible that the link provided in the course will become outdated. If you run into this problem, please notify our FOR-PD Help Desk. The Help Desk will notify our content staff members, who will look into updating the link or finding a new resource to replace it.
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