FOR-PD Chat Transcript
Date: May 22, 2007
Time: 7:00-8:00PM EST
Topic: Technology/General Questions about FOR-PD
FOR-PD Project >> Hello everyone. Welcome to tonight's Technology Help Chat. At tonight's chat, you will have the opportunity to ask questions and receive answers about technology used in the course.
FOR-PD Project >> I would like to introduce members of the FORPD staff that are present in tonight's chat.
FOR-PD Project >> Melanie Edwards is our Helpdesk Supervisor.
FOR-PD Project >> Lourdes Smith is our Reading Specialist.
FOR-PD Project >> I'm Richard Scott, FOR-PD's Data Manager.
FOR-PD Project >> I would like to go over the chat protocol for tonight's chat. Please make sure you follow the protocol as this makes the chat flow more smoothly.
FOR-PD Project >> The Exclamation Point - !
FOR-PD Project >> An exclamation point is like raising your hand. Type this symbol whenever you have a question or a comment related to what is being discussed.
FOR-PD Project >> The Pound Sign - #
FOR-PD Project >> A pound sign indicates that you are finished typing your question or comment. Use this symbol when you are finished with your thought to indicate that you are finished typing.
FOR-PD Project >> The Ellipse - . . .
FOR-PD Project >> Use the Ellipse when you have a great deal to type so you do not keep participants waiting to read your entire thought. By breaking your comment up, you let participants know you are actively doing something rather than just typing a long response or question.
FOR-PD Project >> To type in the chat window you must type in the white box below ENTER YOUR MESSAGE HERE and then hit the enter button. What you have typed will show up in the chat window.
FOR-PD Project >> As I said earlier, this chat will cover technology issues and questions. Please make sure you follow the chat protocol if you have a question to ask or something to say.
FOR-PD Project >> If there aren't any questions about the chat protocol - I will turn the chat over to Melanie.
Melanie >> Hello. As Richard said, tonight we will answer any technology questions/concerns you may have.
Melanie >> Does anyone have any questions to begin with?
Melanie >> For those of you just joining us, we have just begin with tonight's technical chat.
Sharon >> !
Melanie >> yes Sharon
Sharon >> I’m not able to enter chat rooms on my computer....
Sharon >> have to use an alternate....
Sharon >> what settings need to be changed?
Sharon >> #
Melanie >> Have you tried to see if you need to install/update Java?
Sharon >> no.
Melanie >> The chat tutorial & troubleshooting guide offers tips and instructions you can follow.
Melanie >> It covers installing Java as well as some other tips.
Melanie >> #
Sharon >> Will try. Thank you
Melanie >> you're welcome#
Melanie >> Are there any other questions?
Melanie >> sorry, Barbara
Melanie >> To type in the chat window you must type in the white box below ENTER YOUR MESSAGE HERE and then
Melanie >> hit the enter button. What you have typed will show up in the chat window.
Melanie >> do you have a question?
Barbara >> yes
Melanie >> go ahead
Barbara >> Do I need to go to the facilitator's training chat tonight - mandatory?
Melanie >> I'm not aware that there is a facilitator's training chat.
Kimberly >> I was just curious...never been in chat room
Melanie >> There is this chat, the technical chat, which is optional.
Melanie >> If your facilitator set up a mandatory chat, we would not know about it. #
Barbara >> #
Barnelia >> !
Melanie >> yes Barnelia
Barnelia >> I checked with the course facilitator for the facilitator training and was directed here#
Sharon >> !
Melanie >> right Barnelia, that I'm aware of, this is the only chat happening tonight
Melanie >> Sharon?
Sharon >> It works!!! My husband just installed java on my computer..
Sharon >> it took 3 years to finally get it right
Melanie >> Great! I'm glad it worked out.
Sherwood >> Weren't facilitators in training supposed to chat tonight?
Melanie >> Sherwood, that I'm aware of, this technical chat is the only one occurring tonight.
Melanie >> It is not mandatory, though.
Sherwood >> Thanks, I guess I got it wrong
Melanie >> no problem
Melanie >> Are there any other technical questions?
Kimberly >> =-] Thanks!
Melanie >> If there are no more technical questions, I am going to open up the chat to content related questions/concerns.
Melanie >> Our Reading Specialist, Lourdes Smith, will be happy to help out.
Sharon >> !
Melanie >> yes Sharon
Lourdes >> Hello!
Sharon >> Summer facilitators...when will notifications be sent out?#
Melanie >> I believe our Facilitator Specialist is currently working on assigning facilitators to our summer sections...
Melanie >> I'm not sure when exactly notifications will be sent, though.#
Melanie >> Are there any questions for our Reading Specialist regarding the content of the course?
Melanie >> Well, if there are no content or technical questions, then we might wrap up early tonight.
Melanie >> If you have any technical questions in the future, feel free to contact the Help Desk.
Melanie >> 1-866-863-7323 or forpdhelp@mail.ucf.edu
Melanie >> Thanks everyone for joining us!

